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Power continues to be restored across Victoria

12 October 2016

Power continues to be restored to Victorians following the severe wind storm that hit the state on Sunday.

AusNet Services is working to restore power as quickly as possible, however about 7,500 customers remained without power at 5pm today.

The main areas of impact are in the Dandenong and Yarra Ranges and in the state’s south eastern suburbs and include Woori Yallock, Lilydale, Healesville and Belgrave.

AusNet Services has more than 250 field crew who are being supported by SES and other emergency management volunteers. It is expected the majority of customers will be back on supply by the close of business tomorrow, Thursday 13 October.

Faults that are affecting a large number of customers will be prioritised first along with registered life support customers. A small number of customers with single premise faults, such as service wires down, may not have power restored until Friday afternoon.

Emergency Management Commissioner Craig Lapsley said extensive damage to poles and wires from winds and falling trees were the main cause of the disruptions with new faults being detected as those higher up the line are repaired. At the height of the storm on Sunday about 67,500 households were affected by power outages.

“Power is being restored as quickly as possible but conditions have been challenging and the surrounding environment has to be safe before workers can access affected areas,’’ he said.

“Victoria Police and the SES have been conducting doorknocks to check on communities affected by power outages but I encourage you to check on your friends, family and neighbours, or anyone who may need assistance.’’

The Yarra Ranges Council and Cardinia Shire Council are working closely with energy providers, the Department of Health and Human Services and emergency management services and agencies to provide support to those community members that have been affected by the power outages. This includes providing opportunities to charge mobile phones, have a warm shower and access emergency food supplies.

Victoria’s emergency services have responded to more than 6047 requests for assistance since 7am on Sunday including more than 2866 trees blown down and 1347 damaged buildings.

Treat all downed power lines as live until you are told otherwise by power workers.

Food safety is an important consideration during power outages. Use icebags, cooler bags and esky’s to store food where appropriate. Do not consume food that can not be stored safely.

You should also be careful when using portable generators and alternative power supply options. Generators should only be used in accordance with manufacturer’s instructions. Gas appliances such as barbeques and other outdoor applinaces should never be used indoors.

The community is advised to actively monitor the situation and all power outages via family or friends, website at or by calling 13 17 99.

For information about support services in your area contact the Victorian Emergency Recovery Information Line on 1300 799 232. For the latest warnings, advice and power outage recovery information visit

In a life threatening emergency, call Triple Zero (000).