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Media Releases

VicEmergency app update #3

20 December 2016

New features have been added to the VicEmergency app in an update released to the app stores on Friday.

There have been more than 430,000 downloads of the app since its launch four weeks ago.

The new release should tick a number of boxes for the community as it includes design changes and enhancements in response to user feedback.

The most noticeable change is that users can now choose to set up watch zones without having to create a profile.

For users that want to access their watch zones from multiple devices, or want to create a family or business account, the option to create a profile is still there and the way to go.

We’ve given VicEmergency users the choice to get information the way that suits them.

The sign up process is now even easier with a simpler password rule and the removal of email verification unless you register to receive warnings via email.

Other enhancements include being able to edit watch zones from the view watch zone screen and the removal of the complex password rule.

A shortcut to view Fire Danger Ratings has been included on the menu and the alert tone volume has been increased for Apple devices.

A number of fixes have also been implemented to improve the functionality of the My Location feature and increase the responsiveness of the app to load incidents and transition between pages.

It’s important to remember that the VicEmergency app has replaced the FireReady app. FireReady is no longer providing current data or emergency information.

The community has provided constructive and important feedback about the VicEmergency app and we have taken action to implement a number of changes and new enhancements in response to that.

As summer kicks in, we encourage the community to download the VicEmergency app now, get used to it, and know how it works before there is an emergency.

You can download the new VicEmergency update today from the App Store or Google Play.

Victorians can get emergency information from a number of sources including the VicEmergency app, tuning in to ABC radio or other emergency broadcasters including commercial and community radio stations, Sky TV or by phoning the VicEmergency Hotline on 1800 226 226 and following VicEmergency on Facebook and Twitter.

App questions and answers can be found on the VicEmergency Knowledge Base: If users are unable to find an answer to their question, they call also submit a support request via the online form.

For more information see the to full list of the app release notes