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VicEmergency updates in time for winter

14 June 2017

As Victoria moves further into the winter months with an expected increase in storms, floods and high winds, the VicEmergency website and app have undergone updates to help prepare the community.

The updates are live on the VicEmergency website now, and will be updated across Android and iOS devices next weekend. The updates will improve functionality, performance and useabilty, as well as introduce new features and design enhancements.

The Spatial Vision Vicmap Book product has replaced Google Maps for enhanced detail for emergency response and the most up to date street accuracy. Vicmap Book is an Australian designed product, tailor made for Victoria based on tile formation. This tile formation allows for overlap into neighbouring states. The overlap extends into NSW along the Victorian border by 100-150 kms, and into SA by 50 kms.

Other enhancements include improved performance and faster connectivity, especially for those in remote and low-coverage areas, as well as reduced data download requirements.

Fire Danger Ratings will now also display for both current location and watch zones, whilst the navigation menu has also been simplified to promote help links and remove redundancies.

Users are encouraged to update their watch zone settings to ensure their desired notifications for the coming months are turned on, especially those around storms, floods and weather events.

With information and warnings about these emergency incidents and more, the VicEmergency app and website will provide you with the best information to make important decisions about you and your family's safety.

The VicEmergency app can be downloaded from the App Store or Google Play. Victorians are encouraged to get their emergency information from a number of sources, including the VicEmergency app,, emergency broadcasters, Sky TV, by phoning the VicEmergency Hotline or by following VicEmergency Facebook and Twitter.

App questions and answers can be found on the VicEmergency Knowledge Base: If users are unable to find an answer to their question, they can also submit a support request via the online form.