Relief & Recovery

2023–24 Victorian storms and floods

Emergency Recovery Hotline

Support is available for people and communities affected by the December 2023–January 2024 Victorian storm and floods.

The hotline is open from 9:00 am to 5:00 pm Monday to Friday and closed on weekends and public holidays.

Call 1800 560 760. Press 9 for an interpreter.

The hotline can help you:

  • apply for payments and get financial help
  • find services to support your recovery
  • progress an insurance claim
  • refer you to mental health or wellbeing services
  • learn tips to help you or your family cope with stress
  • get legal support
  • get support for your business.

How to find support

For storm and flood recovery support information, visit Emergency Recovery Victoria:

Last update: 2:15 PM, Tuesday 7 May 2024

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