Relief & Recovery

East Gippsland Fires 2019-20

The recovery following these fires is being coordinated by Bushfire Recovery Victoria (BRV).

Visit for more information about the range of recovery support available, including wellbeing and financial assistance.

Case support program

The Victorian Bushfires Case Support program is available for people in fire-affected areas in Gippsland and North East Victoria.

Contact 1800 560 760 or visit a Community Recovery Hub to access this support.

Support coordinators will a single point of contact, working with local residents to link them directly with vital support, such as information and advice, mental health support, or financial counselling.

They can also help with practical things like filling out paperwork, accessing grants and financial claims, and navigating services available through the local council, state and Commonwealth governments.

Community Hubs

Community hubs have been established to provide local access to vital services and are a presence in Victoria’s bushfire-affected communities for the long haul.

The hubs, operated by Bushfire Recovery Victoria, can link you to practical support, planning and rebuilding advice, case support and support for non-profits and businesses

Bairnsdale Bushfire Recovery Centre (operated by East Gippsland Shire Council)

Phone: 03 5153 9500 and select 1


Address: 24 Service Street, Bairnsdale VIC 3875

Mallacoota District Community Recovery Hub

Phone: 0407 085 492


Address: 62 Maurice Street, Mallacoota

Buchan District Community Hub

Phone: 0407 281 123


Address: 5609 Buchan-Orbost Rd, Buchan VIC 3885

Orbost District Community Recovery Hub

Phone: 0409 041 947


Address: 20 Ruskin Street, Orbost

Cann Valley Community Recovery

Phone: 0400 642 671


Address: 26 Princes Highway, Cann River

Sarsfield and District Community Recovery Hub

Phone: 0408 934 978 and 0400 363 845


Address: Sarsfield Recreation Reserve, 10 School Road, Sarsfield






















Community Recovery Committees

Bushfire Recovery Victoria is working in partnership with communities and local councils to support bushfire recovery efforts based on the needs and priorities identified by fire affected communities. We are doing this by establishing Community Recovery Committees (CRCs) or linking into existing representative community groups.

CRCs will keep local voices, know-how and expertise front and centre during recovery planning and delivery. Taking this place based, community-led approach will ensure projects, grants and support programs developed with community, and funded government, over the coming months and years will be the right fit for that community.

You can find your local Community Recovery Committee by visiting

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