Relief & Recovery

Relief Assistance

Relief assistance

Temporary Accommodation 

Airbnb has activated (previously known as the Airbnb open homes program) between June 17 and July 1 to offer access to people affected by power outages in Victoria. 

This provides free, short-term accommodation for people from the Dandenong Ranges who were impacted. It is not suitable for those who need free longer-term accommodation. 

Applicants must have an Airbnb account (or can sign up for one), and will be asked how they have been impacted. Airbnb will then review responses and respond, typically within 24 hours, regarding approval and accommodation availability. 

Once approved, successful applicants will be able to access time-limited accommodation options that are available for free, and can reach out to the host. The host may ask additional questions before the stay is confirmed. 

Hosts have been asked to provide free accommodation until 1 July, however this may be extended at the host’s discretion. There are currently more than 200 hosts offering free accommodation until 1 July. 

How to apply 

Applicants can apply here

Community support

Community hubs are operating across the state to provide phone charging, showers, water and other relief supports.

Visit your local council’s website or social media to find out if community hubs are open in your area. To find your council, go to

Emergency generator program

The Victorian Government is helping residents who are expected to be without power due to the devastating storms by distributing generators to households.

The generators on loan from the Victorian government will give people who want to stay at home enough energy to power the basics like some lights, a microwave and a small heater.

More information about the generator rollout and collection process can be found on the DELWP Energry wesbite here.

DELWP Energy generator fact sheet can also be found here

Generator safety

Energy Safe Victoria will provide safety information to all recipients about setting up, refuelling, and maintaining the generators.

For information about how to use generators safely in the home, please download the factsheet here

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