Relief & Recovery

Recovery and support program

Support after the Victorian storms and floods  

A recovery support program is now available for people impacted by the June 2021 Victorian storms and floods, with dedicated Recovery Support Workers that provide a single point of contact for those who need advice or support through the recovery process.   

After a storm or flood, sometimes people are unsure of what to do next. By contacting the Storm and Flood Recovery Support Hotline on 1800 560 760 you can be connected with a Recovery Support Worker, who can help you with practical, health and well-being support.  

Recovery support workers can help you with:   

  • discussing your needs and the next steps you could take.  
  • information and support to access health and wellbeing support.  
  • financial counselling and assistance with insurance.  
  • temporary accommodation.   
  • completing paperwork.  
  • advice for business owners.  
  • accessing financial support to help with immediate needs. 

Who is it for? 
People from the 39 local government areas impacted by the June 2021 storms and floods, including in the Dandenong Ranges, Latrobe Valley, Moorabool Shire and the Macedon Ranges.    

How much does this program cost? 
This is a free service. 

How can I access this program? 
To access this program or find out more call the Recovery Support Hotline on 1800 560 760  
The phone line will be open from 8am – 7pm Monday to Friday, and Saturday 9am – 1pm. 

Agriculture Victoria’s support for primary producers

Agriculture Victoria’s Ag Recovery Team can provide support to producers following the recent storms and floods across Victoria.

There is Agriculture Recovery support available in each of the regions affected, including Central and South West Gippsland, the Central Highlands, Macedon Ranges and the Yarra Valley and surrounds, to provide support with issues in livestock, dairy, cropping, irrigation and horticulture.

Agriculture Victoria can offer technical advice on:

  • Pasture recovery and grazing management
  • Soil erosion management
  • Animal health, nutrition & feed budgeting
  • Whole farm planning
  • Water quality, budgeting
  • Farm water reticulation and dam management
  • Farm business planning.

Producers and growers are encouraged to phone the Agriculture Victoria Ag Recovery Team on 0427 694 185, email or visit

RR Sort Order: