Relief & Recovery


Victorian Bushfire Appeal

A Victorian Bushfire Appeal has been established to provide practical support to Victorians impacted by the state’s devastating fires, including in East Gippsland and North East Victoria.

The Victorian Government has partnered with Bendigo Bank and The Salvation Army to establish the Appeal, with 100% of donated funds going directly to communities in need as they begin to rebuild their lives. An Advisory Panel, chaired by former Victorian Deputy Premier Pat McNamara, will consider and recommend where the funds are distributed.

Donations can be made at any Bendigo Bank branch or online at or Community Enterprise Foundation™

All donations of $2 or more are tax deductible and donors will be provided with a tax receipt through the Foundation.


Wildlife Recovery Effort

Donate to the wildlife recovery effort via the official Zoos Victoria Bushfire Emergency Wildlife Fund here:

If you see fire affected wildlife that requires assistance, please call Wildlife Victoria on 03 8400 7300.


Material goods

Emergency managers and relief and recovery organisations are asking people to NOT donate goods. They are overwhelmed by donations in relief centres and it is diverting resources away from critical tasks.

The best way people can help impacted communities is through financial donations.


Find or offer free emergency housing

Airbnb's Open Homes Program helps communities band together in the wake of a disaster.

If you’ve been displaced or are helping with relief efforts, you can book free accommodation between 2 January 2020 and 31 January 2020.

More information can be found on the Airbnb website at  


Spontaneous Volunteers

We are extremely grateful for the significant number of offers to assist with the current fire response and recovery effort. We thank the dedicated, highly trained emergency services volunteers and personnel who are working so hard to help their community.

If you are in a fire-affected area please look after the safety of yourself and your family, friends, neighbours and local community first.

While all offers of assistance are appreciated, there is work that needs to occur to ensure:

  • That everyone can stay safe while they help
  • That the impacted communities are able to come to terms with their loss and identify their needs
  • That the volunteer-involving organisations that are working to coordinate, respond to and set up recovery operations are ready to accept assistance.

Recovery and rebuilding are most effective when coordinated through local and experienced volunteer and community organisations responding to requests for help from impacted individuals and communities and with the knowledge of local councils.

Volunteers must complete training before they can be deployed to assist with emergency response and recovery activities.

Local councils are focused on supporting people who are currently in the fire impacted area and they do not have the capacity to receive volunteers from outside of the local area at this stage. If you are local to a fire impacted area, the local council may be taking on volunteers in the coming weeks so check with your local council website for more information.



If you spot a bushfire-related scam, you can report it to the Australian Competition and Consumer Watchdog on their dedicated number 1300 795 995. 

The Consumer Affairs Victoria website also includes a range of information, including advice on avoiding scams and advice in a disaster.

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