Relief & Recovery



We are extremely grateful for the significant number of offers to help with the current fire response and recovery effort. We thank the dedicated, highly trained emergency services volunteers and personnel who are working so hard to help their community.

If you are in a fire-affected area please look after the safety of yourself and your family, friends, neighbours and local community first.

While all offers of assistance are appreciated, there is work that needs to occur to ensure:

  • That everyone can stay safe while they help
  • That the impacted communities are able to come to terms with their loss and identify their needs
  • That the volunteer-involving organisations that are working to coordinate, respond to and set up recovery operations are ready to accept assistance.

Recovery and rebuilding are most effective when coordinated through local and experienced volunteer and community organisations responding to requests for help from impacted individuals and communities. Some of these recognised organisations include:

Volunteers must complete training before they can be deployed to assist with emergency response and recovery activities.

Local councils are focused on supporting people who are currently in the fire impacted area and they do not have the capacity to receive volunteers from outside of the local area at this stage. Do not call the local council - they are busy coordinating immediate relief for their community.

Get involved early

The best thing to do is get involved with a local volunteer-based organisation well before an emergency strikes. That way you will already have all the necessary background checks as well as a membership with the volunteering group.

Local councils often rely on established volunteer-based organisations that can support and coordinate their own volunteers for relief and recovery efforts.

Become an emergency services volunteer

In an emergency, only trained volunteers who are already members of an organisation are called to hand. Some services respond during an emergency to protect people and property, while others need trained volunteers to assist in relief centres.

Get involved with an Emergency Services organisation and gain the experience, training and essential skills required.

Donations and fundraising

If you are not already involved in a local volunteer organisation, making a cash donation to an official appeal or to a registered charity is the best way to help out.

Red Cross

Red Cross lists volunteer roles on its website You’ll need to apply and complete training before Red Cross can send you into an emergency response.  

Community recovery is complex and takes place over an extended period of time. Volunteers will be involved in the recovery effort for many months to come, but Red Cross does not need additional volunteers at this time.

If you are interested in volunteering to help in future emergencies, please go to and start the process to register and train as a future volunteer.

Donations of money are the best form of help (goods are not required). Go to to donate now.

You can raise funds locally in your own community. Register your fundraising activity on our website:


During this time of high fire activity CFA’s usual timeframe to recruit new volunteers may be delayed due to logistics and vital safety training required for operating on firegrounds. To assist during this fire season, we encourage you to click here to find out how you can help support fire affected communities.

Wildlife rescue during emergencies

Fire grounds are dangerous, even after the fire front has passed - do not enter fire-affected areas to search for wildlife. DELWP has trained wildlife officers who are working on the fire ground with accredited volunteers to help wildlife when it is safe to do so.

  • If you find an injured native animal, the best thing you can do to help it is to contact an authorised wildlife shelter – that has the training and facilities to care for the animal.
  • It is not recommended that you attempt to catch injured wildlife due to the risk of further injury to wildlife or to you.
  • If you would like to volunteer to be a wildlife carer, there is some mandatory DELWP training and accreditation you will need. Visit for more information
  • The Department of Environment, Water, Land and Planning (DELWP) leads and manages all activities for fire-affected wildlife impacted as part of an Incident Management Team.
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