Leaving during an emergency
Being COVIDSafe
You can leave your home in an emergency if your health and safety, or the health or safety of someone you live with is at risk.
You can travel to a friend or family member’s house, or book yourself into alternative accommodation like a hotel or motel. Follow your normal evacuation or relocation plans in a COVIDSafe way.
Local Government and the emergency management agencies have taken steps to ensure that relief services will be available for those who need it even during COVID-19.
To find your local council please visit https://knowyourcouncil.vic.gov.au
Councils will utilise website, social media, and call centres to provide information to their community about relief and recovery services.
Regardless of your location, continue to follow COVIDSafe principles, such as wearing a face mask, washing hands, coughing into a tissue or your elbow and maintaining appropriate physical distancing.
If you are impacted by an emergency and need to understand how to comply with current coronavirus (COVID-19) health measures, visit https://www.coronavirus.vic.gov.au/emergencies-and-coronavirus-covid-19
COVID-19 confirmed cases or close contacts
If you are currently isolating because you have COVID-19, or you have been told you are a close contact of someone with COVID-19, and you are advised to evacuate or your home becomes unsafe, you may leave.
You should follow the advice of emergency services and travel to a safe place away from the emergency area where you can continue to isolate or quarantine.
If you do not have anywhere to go, find a safe place away from the emergency.
Once you are safe call your Local Public Health Unit or 1300 651 160 (available 24/7) and press 0 and local accommodation and transport will be arranged for you.
Please do not go to an emergency relief centre unless it is your only safe option. If you do have to attend, please wear a face mask and keep 1.5 metres between you and others and immediately advise the centre management that you need to isolate away from everyone and please contact your Local Public Health Unit or 1300 651 160 (available 24/7) and press 0 for further advice.
Family Violence
While emergencies like floods can put additional stress on close relationships and families, there is never an excuse for family violence. It is unacceptable.
If you are a victim of family violence, help and support is available.
Contact safe steps 24/7 on 1800 015 188, email safesteps.org.au or visit safesteps.org.au for help 24 hours a day, 7 days a week.
The Orange Door is the access point to services for adults, children and young people who are experiencing family violence. Visit www.orangedoor.vic.gov.au
If you are in immediate danger – call 000.
Whatever your situation, if you or someone you know needs help, there is a wide range of family violence support services available.
For state-wide contacts, visit www.vic.gov.au/family-violence-statewide-support-services