August - September 2024 Severe weather event

Find relief locations

Your local council may have places for you to:

Connect via WiFi
Access power to charge your devices (please bring your own chargers)
Have a shower or use other facilities.

Find relief locations organised by your local council.

If you need emergency assistance

Call Triple Zero (000) in life threatening emergencies.

Call 132 500 for emergency assistance from VICSES if:

A tree has fallen and caused structural damage to your home or vehicle
There is damage to your roof or it is leaking significantly
A tree or large branch has fallen and is preventing you from entering or leaving your home.

If your request is not an emergency, a gardener, arborist or skilled tradesperson may be able to assist with your needs.

Power outages

Information on power outages can be found on your energy distributor’s website. You can find your energy distributor at find your energy distributor.

The most important thing to do in a power outage is to stay safe. Find out what to do at Staying safe during a power outage

Make sure appliances are turned off.
Be careful with temporary generators.
If there has been significant damage to your property, ensure a licensed electrician checks that it is safe to turn your power back on.
Find out tips for storing and preparing food at Emergencies - coping without gas or electricity

Road safety

Check road closures before you travel via the VicTraffic website.

Stay safe by keeping clear of fallen powerlines – always assume they are live. Report any fallen powerlines to your energy distributor.

Cleaning up

When cleaning up after a storm, consider your health and safety. Damaged buildings may contain hazardous material.

Do not enter damaged or flooded buildings until authorities advise it is safe to do so.
Wear strong boots, gloves, a face mask and protective clothing while cleaning up.
Wash your hands and clothes regularly.
Make sure you are using ladders safely.

Remember that electricity, gas and water supplies may be disrupted. If your property has been damaged, have all utilities checked and tested by a licenced technician before you use them.

The insurance process

If your property was damaged, the Insurance Council of Australia has information about:

What to do if your property has been impacted by severe storm
The insurance recovery and claims process.

You can also contact:

A financial counsellor through the national debt helpline – 1800 007 007
The Australian Financial Complaints Authority for independent dispute resolution for financial complaints
Disaster Legal Help Victoria to speak to someone about your legal questions.

Health and wellbeing

If you’ve been affected by storms, it’s normal to feel worried or experience strong emotions and physical reactions right now.

Talk to someone

If you’re feeling overwhelmed, you can get support at a Mental Health and Wellbeing Hub or Mental Health and Wellbeing Local. All support is free. You don’t need a referral from your doctor or a Medicare card.

On your first visit you will speak to mental health worker. This worker will ask you “How can we help?”. If you wish to remain anonymous you can call and ask for support without providing your personal details.

To book an in-person or telehealth appointment call 1300 375 330.

Supporting someone you know

Talking about events like storms and high winds can be tough, but it helps to let others know you’re there for them if they want to talk.

It’s OK if you don’t say the perfect thing – just listening without judging and giving the other person space to share can be really supportive.

Sometimes simply letting someone feel heard and understood can make a big difference.

Tips and advice

People can have varied reactions after a disaster. If you or someone you know is feeling strong emotions there is practical information and advice for:

Advice for helping yourself after an emergency in languages other than English:

If you or a loved one needs extra support, there are services that can help:

Reach out to family, friends or neighbours 
Contact your GP 
Your child and maternal health nurse 
Contact Lifeline on 131 114 
Kids Helpline 1800 551 800 
Contact Beyond Blue on 1300 224 636.

Road to Resilience podcast

Recovery looks different for everyone impacted by disaster. For some people, recovery is ongoing.

The Road to Resilience podcast encourages listeners to tune in on their recovery timeline – when they feel ready.

You can listen to the podcast on Soundcloud.

RR Sort Order:

	Evacuation An evacuation is recommended or procedures are in place to evacuate.
	Emergency Warning You are in imminent danger and need to take action now. You will be impacted.
	Watch and Act / Warning An emergency is heading toward you. Conditions are changing and you need to take action now to protect yourself and your family.
	Advice An incident is occurring or has occurred in the area. Access information and monitor conditions.
	All Clear Emergency activity in the area has subsided and is no longer a danger to you.
	Community Update Specific information and updates for affected communities regarding a particular event or incident.
	Warning Area Colour area shows the predicted warning area at the time of issue. This colour can be yellow (Advice), orange (Watch & Act / Warning), red (Emergency Warning) or red line with a grey fill (Recommendation to Evacuate)

	Fire - Not Yet Under Control The reported location of a fire. This may be a bushfire, grassfire, building fire, fire alarm or non-building fire. The location of the icon shows where the fire has started but does not show how far it has spread.
	Fire - Contained, Under Control, or Safe The reported location of a fire. This may be a bushfire, grassfire, building fire, fire alarm or non-building fire. The location of the icon shows where the fire has started but does not show how far it has spread.
	Planned Burn The general location of a planned burn that is currently underway on public land. Firefighters are managing the burn but flames and smoke may be visible. Read More (external link opens in new window) Note: In most cases, the location of the icon shows the starting point of the planned burn.
	Flood Indicates the location of reported flooding that may be impacting on houses, roads, property and other infrastructure. Flooding may be caused by rain, river overflow, tidal surges, or dam failure. The depiction of an area communicated in a Bureau of Meteorology (external link opens in new window) warning including Flood Watch, Minor Flood, Moderate Flood and Major Flood.
	Vehicle Accident The reported location of an accident or incident involving a car or other motor vehicle and wash aways.
	Aircraft Accident The reported location of an accident or incident involving a plane, helicopter or other aircraft.
	Rail Accident The reported location of an accident or incident involving a train or tram.
	Marine Accident The reported location of an accident or incident involving a ship, boat or other watercraft.
	Rescue The reported location of a person trapped as a result of a industrial or recreational accident, trench or structure collapse, or a similar incident.
	Hazardous Material The reported location of a spill or leak of a hazardous liquid, gas or solid. This could include chemical, radiological, biological materials, a petrol or oil spill, a ruptured gas main or an industrial leak. Note: In most cases, the location of the icon depicts where the hazardous material is reported to be located and may not show how far it has spread.
	Earthquake An earthquake or other land-based seismic event has been recorded and reported by Geoscience Australia (external link opens in new window)
	Tsunami A Bureau of Meteorology (external link opens in new window) warning has been issued for a Tsunami in the area.
	Landslide The location of a reported landslide event.
	Storm A Bureau of Meteorology (external link opens in new window) warning has been issued for thunderstorms, hail and/or blizzards in this area.
	Tornado/Cyclone A Bureau of Meteorology (external link opens in new window) warning has been issued for a tornado or cyclone in the area.
	Damaging Winds A Bureau of Meteorology (external link opens in new window) warning has been issued for strong or damaging winds in the area.
	Building Damage A request has been made for assistance to help make a damaged building or structure safe.
	Tree Down (traffic hazard) A request has been made for assistance to remove a tree or branch that has fallen in the area – it may be blocking or impacting a path, track or roadway.
	Fallen Power Lines A request has been made for assistance to remove a fallen power pole or power lines in the area.
	Medical / Human Health The reported location of a human health incident or a request for medical assistance.
	Animal Health The reported location of an animal health incident or a request for animal rescue.
	Oiled Wildlife The reported location of Oiled Wildlife or a request for animal rescue (Oiled).
	Animal Plague Reported location of vertebrate pest plague such as rats, rabbits. Read more (external link opens in new window)
	Insect Plague Reported location of an insect plague such as locusts. Read more (external link opens in new window)
	Dam Failure The reported location of a dam failure.
	Shark Sighting Reported location of a shark sighting. This is likely to result in a beach closure by Life Saving Victoria
	Water Pollution The reported location of polluted waterways either inland or marine.
	Plant Health The reported location of a significant plant health or disease incident.
	Other This could be an equipment fault, inspection, trivial call, or an operation to assist another agency.

	Total Fire Ban A Total Fire Ban is currently in force for this area. Read more (external link opens in new window) .
	Road Closed / Affected There is a partial or full road closure at this location. Note: Not all road issues are reported on this site. Further information may be available from VicRoads (external link opens in new window) .
	Rail Disruption Rail services have been affected. This may result in cancellations or delays. Further information may be available from Public Transport Victoria (external link opens in new window) .
	Airport / Airspace Restrictions Air services have been affected. This may result in cancellations, delays or closure of airspace.
	Port Closure / Waterway Restrictions Services or access have been affected. This may have resulted in a partial or full closure and may cause cancellations or delays. Further information may be available from the Port of Melbourne (external link opens in new window) .
	Power Outage A power outage has occurred in this area. Further information may be available from the relevant power company. Read more (external link opens in new window) .
	Gas Outage A gas outage has occurred in this area. Further information may be available from the relevant gas company. Read more (external link opens in new window) .
	Water Outage / Affected Water has been affect or is unavailable in this area. Further information may be available from the relevant water provider. Read more (external link opens in new window) .
	Park / Forest Closure There is a full or partial park closure at this location. Further information may be available from Parks Victoria (external link opens in new window) .
	Beach Closure The beach has been closed in this location. Closures could be in relation to weather, dangerous conditions or shark sightings.
	School Closure Services at an education facility have been affected. This may have resulted in a partial or full facility closure. Further information may be available from the particular education facility or Department of Education and Training (external link opens in new window) .
	Other - Closed / Restricted Access There is a partial or full closure at this location. This could be affecting a public space, sporting facility or commercial space.

	Community Meeting / Information Point Shows the location of community meetings or information points to help keep the public informed during emergencies. Read more (external link opens in new window) .
	Refuge / Relief Centre The location of an established Community Fire Refuge or Relief Centre to assist people impacted by an emergency.
	Neighbourhood Safer Place Location of a designated Neighbourhood Safer Place. This is a place of last resort when all other fire plans have failed. Read more (external link opens in new window) .
	Community Document Planning and preparation information, such as Community Information Guide (CIG) or Local Flood Guides. These guides are a key source of emergency information for the community. Read more (external link opens in new window) .

	Cluster Icon There are multiple warnings or incidents in this location and you will need to select the icon or zoom in to display them all.
	Incident Area Depicts the extent of an area impacted by an incident at a point in time. While this information will be updated regularly it may not represent the current extent of the impact.
	Fire Danger Ratings Displays the forecast Fire Danger Rating. Read more (external link opens in new window) .
	Rain Radar The radar map overlay shows the location of rain using different colours to depict rainfall intensity. Read more (external link opens in new window) .
	Wind Direction Shows the location's current wind direction and speed. Read more (external link opens in new window) .
	Thunderstorm Tracker The Thunderstorm Tracker (external link opens in new window) map overlay shows the location of storm cells using different colours to depict rainfall intensity.

Relief & Recovery

Floods East Gippsland April 2022

Victorian Fires 2019-20

Current Events

Southwest Fires March 2018

North East Fires 2019-20

General Information

Floods and storms June 2021

Storm

Previous Incidents

Blue-Green Algae

Wellbeing

Fire

Flood

Earthquake

Tsunami