Relief & Recovery

November Fires 2024

Available Support

Relief is being managed locally. Contact your local council for information on available resources.

If you need emergency assistance

  • Call Triple Zero (000) in life threatening emergencies.
  • Call 132 500 for emergency assistance from VICSES. If your request is not an emergency, a gardener, arborist or skilled tradesperson may be able to assist with your needs which frees up the SES to assist those that need priority help. 

The insurance process 

If your property was damaged, the Insurance Council of Australia has information about: 

You can also contact: 

 

After Emergency

People can have varied reactions after a disaster.  If you or someone you know is feeling strong emotions there is practical information and advice for:

Advice for helping yourself after an emergency in languages other than English:

If you or a loved one needs extra support, there are services that can help:

  • Reach out to family, friends or neighbours 
  • Contact your GP 
  • Your child and maternal health nurse 
  • Contact Lifeline on 131 114 
  • Kids Helpline 1800 551 800 
  • Contact Beyond Blue on 1300 224 636.

Road to Resilience podcast

  • Recovery looks different for everyone impacted by disaster. For some people, recovery is ongoing.
  • The Road to Resilience podcast encourages listeners to tune in on their recovery timeline – when they feel ready.
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