This information is for people impacted by the 15 January 2026 storm and flash flooding in:
- Wye River
- Kennett River
- Cumberland River
- Lorne
It’s normal to feel overwhelmed in a disaster. For tips to cope, call Lifeline's disaster support line on 13 43 57.
There is a link between disasters and an increase in family violence. It can happen to anyone. 1800RESPECT is a free service. They offer support to people impacted by family violence. To talk to someone, call 1800 737 732, text something like 'hello' to 0458 737 732, or chat online at 1800respect.org.au
Water quality
Avoid contact with the water at Kennett River, Wye River and Cumberland River. Keep your pets away from the water and do not let them drink it.
EPA are investigating the water quality after the heavy rainfall and flash flooding along the Great Ocean Rd. Flood waters can carry dangerous debris and pollution that affects your health.
Floodwater and your health: https://www.epa.vic.gov.au/floodwater-and-your-health
Returning home after a storm
After a storm has passed, conditions may still be dangerous. If there are fallen powerlines, stay more than 8-to-10 metres away. Standing near fallen powerlines can be fatal.
If you have evacuated, do not return home until emergency services say it is safe to do so. When returning home, watch for hazards such as fallen trees or storm debris.
- Australian Red Cross has practical tips about how to return home and clean up following a fire, flood or other disaster.
- VicSES has tips about how to prepare for storms, as well as what to do during a storm and after it has passed.
Travel
Do not drive through flood waters – it only takes 15 cm of flowing water to float a car.
The heavy rain in the area may have made the roads especially dangerous. Slow down and drive cautiously.
Watch for damaged road surfaces, mud, fallen trees and branches and downed powerlines.
There may be roads closed in the area. Check road closures before you travel via the VicTraffic website.
Business support
If your business has been impacted, Business Victoria offers resources and information on recovering from disaster.
For more information go to Disaster resilience.
Insurance
Call your insurance company to organise any insurance matters and remember to take photos of damage.
If your property is damaged, the Insurance Council of Australia has information about:
You can also contact:
- A financial counsellor through the National Debt Helpline - 1800 007 007
- The Australian Financial Complaints Authority for independent dispute resolution for financial complaints
- Disaster Legal Help Victoria to speak to someone about your legal questions
Injured native animals
If you find an injured native animal you can contact Wildlife Victoria on 03 8400 7300 or find the closest wildlife carers and organisations using this tool.
